Healthcare Websites Patients Can Understand Easily
Patients often visit a provider's website before getting in touch. Clear service information, simple appointment journeys and accessible pages help people find the right service and feel confident contacting you.
ICS supports healthcare providers, clinics and dental practices with a Website Experience Review of their website, and Digital Marketing & SEO to help local patients find them.
Key Focus Areas
Appointment journeys
Patient portal usability
Clear service information
Accessibility and mobile access
Common Improvement Opportunities
Simplifying appointment booking
Clear steps that make it easy for patients to request or schedule an appointment.
Making service information clear
Plain-language details about services so patients can find what they need.
Improving access on any device
Pages and forms that are easy to read and use on phones, tablets and computers.